Privacy Policy
Effective Date: 05.05.2025
At VALSOLO tour, your privacy is of utmost importance. This Privacy Policy explains how we collect, use, protect, and share your personal information when you engage with our website, services, and online purchases.
1. Information We Collect
We collect the following types of personal information:
Contact Information – Name, email address, phone number.
Booking & Registration Information – Online purchases, player sign-ups, hospitality requests.
Payment Information – We process payments securely through trusted third-party payment providers, and we do not store your credit/debit card details.
Purchase History – Records of your past purchases, products and services.
Usage Data – Information about your browsing activity, device type, IP address, and location (where applicable).
2. How We Use Your Information
We use your information to:
Process Orders: To complete your access or merchandise purchases and to fulfill your hospitality or event package orders.
Customer Service: To respond to your inquiries, manage bookings, and provide support.
Personalized Experience: To offer tailored content, promotions, and event-related updates based on your preferences.
Transaction Processing: To verify, complete, and manage payments for purchases.
Compliance and Legal Obligations: To fulfill legal, regulatory, and compliance requirements.
3. Cookies & Tracking
We use cookies and similar technologies to enhance your browsing experience. This includes improving website functionality and tracking your preferences to tailor our offerings. For more details, please see our (Cookie Policy).
4. Sharing Your Information
We may share your personal data with:
Payment Providers: Securely processing payment details through third-party services like.
Event Partners & Sponsors: Only with your explicit consent, for marketing or sponsorship purposes.
Third-Party Service Providers: Such as your registration platforms, event management, and analytics services.
Legal Requirements: If required by law or necessary to protect the rights and safety of individuals, we may disclose your data to law enforcement or other authorities.
We do not sell your personal information to third parties.
5. Online Purchase Security
We employ state-of-the-art security measures to ensure your payment information is safe. Payments are processed through trusted, PCI-compliant payment gateways. We do not store your payment details on our website or servers.
6. Your Rights
As a user, you may have the following rights:
Access and Correction: You can request access to your personal information and request updates or corrections.
Data Deletion: You can request the deletion of your personal data, subject to any legal or contractual obligations.
Objection to Processing: You can opt-out of certain types of data processing, including direct marketing.
Withdrawal of Consent: If you have consented to certain uses of your data, you may withdraw your consent at any time.
To exercise your rights, please contact us at (tour@valsolotour.com).
7. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, including processing your purchases, ensuring legal compliance, and addressing any customer service needs. If you wish to have your data deleted, you can request this as per your rights.
8. International Transfers
If you are visiting our website from outside the host country, please be aware that your data may be transferred to and processed in a different country that may have different data protection laws than your own.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Please, make sure that you are familiar with the most updated version on our website. Date of the latest update is displayed on top of this section. (Privacy Policy, Effective Date)
10. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal data, please contact our Data Protection Officer:
📞 +37067002696, if unavailable use +37063472690
📍 Lithuania, Klaipeda, Purmaliai, Naujoji str.30-1